Cookie Policy

1. What are cookies?

Cookies are small text files that may be stored on a user’s device when visiting a website.

Cookies may help a website function properly, remember preferences, improve security, understand website usage or support online services.

Cookies may be set directly by the website visited or by third-party service providers used by the website.

Similar technologies, such as pixels, tags, local storage or tracking technologies, may also be used for similar purposes where applicable.

2. Why BTB may use cookies

BTB may use cookies and similar technologies for purposes such as:

• enabling the website to function properly;
• improving website security;
• remembering cookie preferences;
• supporting website forms and service request flows;
• supporting online booking or payment-related flows;
• improving website performance;
• understanding how visitors use the website, where analytics tools are used;
• preventing misuse, spam or unauthorized access;
• maintaining technical stability of the website;
• improving user experience.

BTB does not use cookies to take control of a user’s device.

3. Types of cookies we may use

BTB may use the following categories of cookies:

Strictly necessary cookies

These cookies are required for the website to work properly.

They may be used for:

• website operation;
• page loading;
• security;
• fraud prevention;
• session management;
• cookie consent management;
• website forms;
• request flows;
• payment or booking-related technical flows.

Strictly necessary cookies may be used without separate consent where they are required to provide the website or service requested by the user.

Functional cookies

Functional cookies may help the website remember user choices or preferences.

They may be used for:

• language preferences;
• display preferences;
• form preferences;
• user experience improvements.

Functional cookies may be optional depending on their purpose and technical implementation.

Analytics cookies

Analytics cookies may help BTB understand how visitors use the website.

They may be used to collect information such as:

• pages visited;
• time spent on pages;
• traffic sources;
• device or browser type;
• general website usage statistics.

Where analytics cookies are not strictly necessary and consent is required by law, they will be used only after the user gives consent.

Marketing or tracking cookies

Marketing or tracking cookies may be used only where such tools are implemented and where the required consent has been obtained.

These cookies may be used for:

• advertising measurement;
• campaign performance;
• remarketing;
• tracking interactions with advertising or promotional content.

BTB may choose not to use marketing cookies. If such cookies are used in the future, they should be managed through the cookie consent settings where required by law.

Third-party cookies

Third-party cookies may be set by external service providers used by BTB.

These may include, where applicable:

• hosting or website infrastructure providers;
• website security tools;
• analytics providers;
• form or request flow providers;
• payment service providers;
• NETOPIA Payments;
• embedded content providers;
• communication or support tools;
• other technical service providers.

Third-party providers may process cookies and related data according to their own terms and privacy policies.

4. NETOPIA Payments and payment-related cookies

Where online card payment is available, payments may be processed through NETOPIA Payments.

During payment flows, users may be redirected to or interact with NETOPIA Payments or payment-related systems.

NETOPIA Payments, banks, card issuers, card schemes or payment infrastructure providers may use cookies or similar technologies for:

• payment processing;
• payment security;
• fraud prevention;
• transaction authentication;
• 3D Secure or similar security checks;
• payment confirmation;
• technical operation of the payment flow.

BTB does not store full card details.

Payment-related cookies or technologies may be controlled by the relevant payment service provider, bank, card issuer or payment infrastructure provider.

5. Cookie consent

When required by applicable law, BTB will ask for the user’s consent before using non-essential cookies.

The cookie banner or consent tool may allow users to:

• accept all cookies;
• reject non-essential cookies;
• manage cookie preferences;
• change or withdraw consent.

Strictly necessary cookies may remain active because they are required for the website to function properly.

Non-essential cookies, such as analytics or marketing cookies, should be used only according to the user’s consent preferences where required by applicable law.

Consent should be freely given, specific, informed and unambiguous. The EDPB guidelines describe GDPR consent using these elements, so the cookie banner should not rely on silence or inactivity as consent.

6. Managing cookie preferences

Users may manage cookies through:

• the cookie banner or consent settings available on the website, where implemented;
• browser settings;
• device settings;
• third-party provider settings, where applicable.

Most browsers allow users to block, delete or manage cookies.

However, blocking or deleting some cookies may affect website functionality, including forms, request flows, login/session features, payment flows or other technical parts of the website.

The Romanian data protection authority also notes that users can configure browsers to reject cookies, but refusing cookies can make some sections or pages unavailable or difficult to use.

7. Changes to cookie preferences

Users may change or withdraw cookie preferences at any time where a cookie consent tool is available on the website.

If the website does not display the cookie banner again automatically, users may also delete cookies through browser settings and reload the website.

Withdrawal of consent does not affect the lawfulness of processing carried out before consent was withdrawn.

8. Cookies and personal data

Some cookies may involve the processing of personal data, such as IP address, device identifiers, browser information, usage data or online identifiers.

Where cookies involve personal data, BTB processes such data according to the Privacy Policy and applicable data protection rules.

More information about personal data processing is available in the Privacy Policy.

9. Cookie duration

Cookies may be stored for different periods.

Depending on their purpose, cookies may be:

• session cookies, which are deleted when the browser is closed;
• persistent cookies, which remain on the device for a defined period;
• consent cookies, which remember the user’s cookie preferences;
• third-party cookies, whose duration may be determined by the relevant third-party provider.

BTB aims to avoid keeping cookies longer than necessary for their purpose.

10. Third-party services

BTB may use third-party services that support the website, payment flows, analytics, security, forms, communications or operational features.

Such third parties may use their own cookies or similar technologies.

BTB does not control all cookies placed by third-party providers.

Users should review the privacy and cookie policies of relevant third-party providers where applicable.

11. Updates to this Cookie Policy

BTB may update this Cookie Policy from time to time.

The updated version will be published on the BTB website and will indicate the effective date.

Users are encouraged to review this Cookie Policy periodically.